About business correspondence of COVID-19 expansion prevention for Outsorcing Services for Corporate Housing Management

Thank you for using the Outsorcing Services for Corporate Housing Management.

At our company, some of our employees are working from home to prevent the spread of COVID-19 infection. However,we change a part of the operation system as follows due to the nationwide cancellation of the state of emergency.
We apologize for any inconvenience caused to our customers, but we would like to ask for your cooperation in carrying out our business.

≪About application for Outsorcing Services for Corporate Housing Management≫
For seamless business operation, please continue to apply by e-mail instead of fax.

■ Cancellation application window
kaiyaku-jsr@lixil-realty.co.jp

■ New contract and others
shataku-jrc@lixil-realty.co.jp
■ If you have any individual inquiries, please contact the individual email of the employee in charge.

≪Opening a telephone line by shortening the time≫
We have opened a telephone line in a shorter time since July 14, 2020,
Opening hours: Monday-Friday 10: 00-15: 00

≪About measures by the spread of infection in the future≫
We are doing our best to restore the operation system so as not to cause any inconvenience to our customers as much as possible. However, due to the influence of the irregular operation system, it may take time to respond to inquiries and other responses.
We ask for your continued understanding of our response policy in consideration under the current social situation.In the future, if there is a possibility that the business execution of our company and/or the real estate management company will be affected by instructions from government agencies and/or public institutions, we will promptly cooperate and consult with you.

In that case, we ask for your understanding and cooperation.

Thank you.

◆ Inquiries
LIXIL REALTY Corporation, Outsorcing Services for Corporate Housing Management Department
+81-3-4335-4450